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Privacy Statement according to the EU General Data Protection Regulation (GDPR)

I. Responsible for data processing

Responsible according to the general data protection regulation and the national data protection laws as well as other data protection regulations is the

City of Plauen
Unterer Graben 1
08523 Plauen
Germany

Phonenumber
049 (0) 37 41 / 2 91 - 0
Internet address
https://www.plauen.de
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II. II. Name and address of the data protection officer

Uta Fielitz
Phonenumber
0 37 41 / 2 91 - 11 65
Address for visitors

Unterer Graben 1
08523 Plauen

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III. General information concerning data protection on the website of the City of Plauen

1. Scope of processing of personal data

In principle, we process personal data of our users only in order to provide a functional website incl. our content and services. The processing of personal data of our users takes place only with the consent of the user. Exceptions apply to cases in which prior consent can't be obtained for existing reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, the legal basis is the article 6, paragraph 1, sentence 1, GDPR.

If the processing of personal data is required to fulfill a contract, this is done on the basis of article 6 (1), sentence 1 regulation b, GDPR. This basis also applies to the processing of personal data for the purpose of implementing pre-contractual measures.

The processing of personal data to fulfill a legal obligation of the City of Plauen is based on the article 6 paragraph 1 p. 1, regulation c, GDPR.

The legal basis for the case where vital interests of the data subject or another natural person require the processing of personal data is article 6 (1), first sentence, regulation d, GDPR.

If the processing is necessary for the protection of a legitimate interest of our authority or of a third party and if the interest, fundamental rights and fundamental freedoms of the data subject do not outweigh the former interest, then article 6 (1) sentence 1, regulation f, GDPR is the legal basis for the processing of personal data.

3. Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, it may be stored if provided by the European or German legislation in EU regulations, laws or other regulations, to which the City of Plauen is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the mentioned standards expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

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IV. Provision of the website of the City of Plauen and creation of log files

1. Description and scope of data processing

Each time our website www.plauen.de is accessed, our system automatically collects data and information from the computer system of your computer. The following data is collected:

  • IP address of the requesting computer,
  • date and time of the request,
  • desired access method / function from the requesting computer,
  • input values transmitted by the requesting computer,
  • access status of the web server (file transfer, file not found, etc.),
  • name of the requested file,
  • URL from which the file was requested or the desired function was requested,
  • the size of the transmitted data,
  • Information about the browser type and the version used (user agent).

The data is temporarily stored in the log files of our system. A log file is a file used to record processes running on computers and networks. There is no storage of these data as well as other personal data.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is article 6, paragraph 1, p. 1, regulation f, GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary in order to enable delivery of the website to your computer. For this purpose, your IP address must remain stored for the period of the session.

The storage in log files is done in order to ensure the functionality of the website. In addition, the data is used to improve the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

In the stated purposes, our legitimate interest is the processing of data according to article 6, paragraph 1 sentence 1, regulation f, GDPR.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. When data is collected for providing the website, this is the case when the respective session is completed. When storing the data in log files, deletion takes place after three weeks at the latest.

5. Appeal procedures and removal possibility

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. For this reason, you don't have any contesting options.

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V. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files stored in the Internet browser or by the Internet browser on the computer system of the user. When you visit a website, a cookie may be stored on your computer's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser is identified even after a page break.

The following data is stored and transmitted in the cookies:

  • Shopping cart of the brochure shop,
  • Settings in the online booking tool for overnight stays,
  • Settings / Filtering at Event Database, Citizen Information System, Club Database, Entrepreneur Database, City Map,
  • Issuu Leaflets - https://issuu.com/legal/cookies,

  • appointment reservation for the resident's registration office - session ID,
  • login information for club database and council information system,
  • Contact form.

The data of the users collected in this way is pseudonymised by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data as well as other personal data of the users will not be stored.

When visiting our website, users will be informed by an info banner about the use of cookies for analysis purposes, referring at the same time to this privacy policy. See under IX.

2. Legal basis for data processing

The legal basis for the processing of personal data using cookies is article 6 (1), first sentence, regulation f GDPR.

3. Purpose of the data processing

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website can't be offered without using cookies. For these, it is necessary that the browser is recognized even after a page break.

These purposes are reason for our legitimate interest in the processing of personal data pursuant to article 6 paragraph 1, regulation f, GDPR.

We require cookies for the following applications:

  • Brochure shop,
  • Online booking tool for overnight stays,
  • Appointment reservation registration office,
  • Citizens Information System, Council Information System,
  • Contact form,
  • Issuu leaves brochures.

The user data collected by technically necessary cookies will not be used to create user profiles.

4. Period of storage, objection and elimination options

Cookies are stored on the computer of the user and transmitted on our side. So, as a user, you have full control of the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of our website.

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VI. Newsletter

1. Description and scope of data processing

On our website you can subscribe for a free newsletter. The data from the input mask are transmitted to us when registering for the newsletter.

In addition, the following data is collected upon registration:

  • Your email address,
  • Date and time of registration,
  • Selection of newsletters and frequency,
  • Termination date,
  • Termination reason (voluntary),
  • Sending date of the verification e-mail.

For processing of the data, your consent is obtained during the registration process, including reference to this privacy policy.

In the context of data processing for sending newsletters, there is no disclosure of the data to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of your data after subscribing for the newsletter and giving your consent is article 6, paragraph 1, sentence 1, regulation a, GDPR.

3. Purpose of the data processing

data in the context of the registration process serves to prevent misuse of the services or the email address used.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Your e-mail address will be saved as long as your subscription to the newsletter is active. The other personal data collected during the registration process will normally be deleted after a period of seven days.

5. Appeal procedures and removal possibility

You can terminate the subscription for the newsletter at any time. For this purpose, there is a link for cancellation in each newsletter. This also allows a revocation of the consent to the storage of the personal data collected during the registration process.

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VII. Registration

1. Description and scope of data processing

On our website, we provide the opportunity to register by providing personal information. The data is entered into an input mask, transmitted to us and stored.

At the moment of registration, the following data will be stored:

  • the IP address of the user,
  • Date and time of registration.

In addition, depending on the purpose of the registration, the following data will be collected and stored:

Club database

  • Club name **
  • Zip code*
  • City*
  • Chairman*
  • User name*
  • Password*
  • Phone*
  • Fax
  • Website
  • E-mail
  • Type of association *
  • Details about the association
  • Image files

* = Required field

Appointment in the resident's registration office

  • Datum und Uhrzeit des Termins*
  • Surname*
  • Queue number*
  • E-mail

* = Required field

As part of the registration process, your consent to the processing of this data will be obtained.

2. Legal basis for data processing

Legal basis for the processing of the data is in the existence of the consent of the user conforme article 6, paragraph 1, sentence 1, regulation a, GDPR.

If the registration serves the fulfillment of a contract, of which the user is a party, or the implementation of pre-contractual measures, then additional legal basis for the processing of the data is article 6 (1), sentence 1, regulation b, GDPR.

3. Purpose of the data processing

User registration is required for the provision of certain content and services on our website.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. This is the case for the data collected during the registration process when the registration on our website is canceled or modified.

Club database

Related to the club database, the data will be deleted after request for the deletion from the club database.

Appointment in the resident's registration office

When appointing in the resident's registration office, the data will be deleted after one month.

5. Appeal procedures and removal possibility

As a user, you have the option of cancelling the registration at any time. You can change the data stored at any time.

Vereinsdatenbank

Related to the club database, a change of the data by using the input mask at www.plauen.de/vereine is possible

The deletion of the data can be requested by e-mail to frank.mennel@plauen.de

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VIII. Contact form and e-mail contact

1. Description and scope of data processing

Our website provides a contact form, which can be used for electronic contact. If a user selects this option, the data entered in the input mask will be transmitted to us and saved. These data are:

  • Surname*,
  • Street,
  • Zip code,
  • City,
  • Telephone,
  • Fax,
  • E-mail*,
  • Subject*,
  • Message*.

* = Required field

For the data processing in the context of the sending process, your consent is obtained, including reference to this privacy policy.

Alternatively, the contact via the provided e-mail address is possible. In this case, the user's personal data transmitted via the e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The data processing for the purpose of contacting us is in accordance with article 6, paragraph 1, p. 1, regulation a, GDPR, based on your voluntarily granted consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is article 6 (1), sentence 1, regulation f, GDPR. If the e-mail contact aims to conclude a contract, the additional legal basis for the processing is article 6, paragraph 1, sentence 1, regulation b, GDPR.

3. Purpose of the data processing

The processing of the personal data from the input mask serves exclusively to process the contacting process. In case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

Other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The personal data from the input mask of the contact form and those sent by e-mail will be deleted when the respective conversation with the user is finished. The conversation is finished when the circumstances indicate that the relevant facts have been finally clarified.

5. Appeal procedures and removal possibility

You have the opportunity to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can revoke the storage of your personal data at any time by e-mail to the respective department of the city administration of Plauen. In this case, the conversation can't continue.

In this case, all personal data stored in the course of contacting will be deleted.

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IX. Web analysis by Matomo (formerly PIWIK)

1. Scope of processing of personal data

We use the open-source software tool Matomo (formerly PIWIK) on our website in order to analyze the surfing behavior of our users. The software sets a cookie on the computer of the users (for cookies see chapter V). If individual pages of our website are called, the following data is stored:

  • Two bytes of the IP address of the calling system of the user,
  • the visited website,
  • the website from which the user has reached the called up website (referrer),
  • the subpages, which are called from the visited website,
  • the length of stay on the website,
  • the frequency of accessing the website.

The software runs exclusively on the servers of our website. Only there, storage of the personal data of the users takes place. There is no transfer of data to third parties.

The setting of the software ensure that the IP addresses are not completely stored, but two bytes of the IP address are masked (eg 192.168.xxx.xxx). Therefore, an assignment of the reduceded IP address to the calling computer is no longer possible.

2. Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is article 6 (1), sentence 1, regulation f, GDPR.

3. Purpose of the data processing

The processing of the personal data of the users enables us to analyze the surfing behavior of our users. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. This is the reason for our legitimate interest in the processing of the data according to article 6, paragraph 1, sentence 1, regulation f, GDPR. The anonymisation of the IP address sufficiently takes into account the users' interest related to the protection of personal data.

4. Period of storage

The data will be deleted as soon as they are no longer needed for our recording purposes. This is the case after 180 days.

5. Appeal procedures and removal possibility

Cookies are stored on your computer and transmitted on our side. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website.

We offer our users the option of opting out of the analysis process on our website. In this case, you must follow the appropriate link. This will put another cookie on your system signalizing our system not to store your data. If you delete the respective cookie in the meantime from your own system, you must set the opt-out cookie again.

For more information on the privacy settings of the Matomo software, please visit the following link:

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X. Social Networks

Our website also uses so-called "social plugins". Currently these are the plugins of the services Facebook and Twitter. When surfing on the pages of www.plauen.de, by default no data is transmitted to these linked social networks. The contact to a social network is only made with an active click on one of the sharing buttons of social networks. The selected social network is opened in a new window / tab and only the following data is transmitted:

  • Address of the current page on www.plauen.de
  • Page title

The URL of the current page is passed as a parameter; the URL is the address of a single website. User data is not transmitted. We are not able to influence whether or how the providers may use the URL for evaluation. Information about this can be found in the privacy statements of the respective providers: The user account is identified in the sovereignty of the social network and is not part of www.plauen.de.

If you do not want the mentioned social networks to collect data on the use of our web pages, please do not click on the mentioned buttons.

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XI. YouTube

We have integrated YouTube components on our website. YouTube is an Internet video portal that allows you to set video clips for free and to view, rate and comment on these video clips for free. YouTube allows the publication of all types of videos, so you can access complete movies and TV shows as well as music videos, trailers or user-made videos on the Internet portal.

Each time you visit any of the pages on our website that includes a YouTube component (YouTube video), your YouTube browser automatically causes your Internet browser to download a presentation of the corresponding YouTube component. If you're logged in to YouTube at the same time, by visiting a subpage that contains a YouTube video, YouTube recognizes which specific bottom of our website you're visiting, regardless of whether you click on a YouTube video or not.

If you do not want to provide this information to YouTube and Google, you can prevent it from being logged out of your YouTube account before visiting our website.

More information about YouTube is available at https://www.youtube.com/yt/about/de/.

YouTube's privacy policy, available at https://www.google.com/intl/en/policies/privacy/ , identifies the collection, processing and use of personally identifiable information by YouTube and Google.

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XII. Google Maps

Our website uses the map service Google Maps. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server and stored there. The City of Plauen has no influence on this data transmission.

The use of Google Maps takes place in the interests of easy "findability" of the sites we have indicated on the website. This is a legitimate interest within the meaning of article 6 (1), sentence 1, regulation f, GDPR.

For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

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XIII. Online applications

On the website of the City of Plauen you can handle various administrative procedures online. To a varying degree, personal data are requested which are necessary for processing the respective application.

We will process all personal data provided by you only for the stated purpose and store it only for the period of statutory storage requirements.

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XIV. Legitimate rights of the data subject

If your personal data are processed, you are the "data subject" within the meaning of the GDPR and you have the following rights towards the City of Plauen:

1. Right to information

According to article 15, GDPR, you have the right to request information from the City of Plauen as to whether personal data concerning you is processed by us.

Your right of access may be limited in case that it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistical purposes, and that the restriction is necessary for the performance of research or statistical purposes.

2. Right to rectification

According to article 16, GDPR, you have the right to rectify and / or complete towards the City of Plauen, if the processed personal data concerning you is incorrect or incomplete. The City of Plauen must make the correction immediately.

Its right to rectification may be limited to the extent that it is likely to render impossible or seriously impaired the achievement of scientific or historical research or statistical purposes and that the restriction is necessary for the performance of research or statistical purposes.

3. Right to deletion

Under the conditions of article 17, GDPR, you can demand from the City of Plauen that your personal data is deleted.

If the city of Plauen has made public the personal data relating to you and is obliged to delete it in accordance with article 17 (1), GDPR, the city will take appropriate measures, including technical ones, for data processing, taking into account the available technology and implementation costs to inform those who process the personal data that you, as the data subject, have requested the deletion of all links to such personal data or copies or replications of such personal data.

4. Right to restriction of processing

Under the conditions of article 18, GDPR, you may request the restriction of the processing of your personal data.

Your right to restriction of processing may be limited in case that it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistics, and that the restriction is necessary for the performance of research or statistical purposes.

5. Right to information

If you have asserted the right of rectification, deletion or limitation of the data processing towards the City of Plauen, it is obligated in terms of article 19, GDPR to inform all recipients to whom your personal data disclosed, about this correction or deletion of the data or restriction of processing unless it proves impossible or involves disproportionate effort.

You have a right to be informed about these recipients by the City of Plauen.

6. Right to Data Portability

According to article 20, GDPR, you have the right to receive the personal data that you have provided to the City of Plauen in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person in charge without interference from the City of Plauen, provided that

  • the processing is based on a consent according to article 6, paragraph 1, sentence 1, regulation a, GDPR or article 9 (2), regulation a, GDPR or on a contract according article 6, paragraph 1, sentence 1, regulation b, GDPR and
  • the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data are transmitted directly from one person responsible to another person responsible, as far as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the City of Plauen.

7. Right of objection

According to article 21, GDPR, you have the right of objection at any time, for reasons arising from your particular situation, against the processing of your personal data, according to article 6 (1), sentence 1, regulation e, GDPR (data processing in the public interest) and article 6, paragraph 1, p. 1, regulation f, GDPR (data processing on the basis of a balance of interests). If you object, the City of Plauen will no longer process your personal data unless it can prove compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Your right of objection may be limited if it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistical purposes, and that the restriction is necessary for the performance of research or statistical purposes.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision on a case-by-case basis, including profiling

You have the right, under the conditions of article 22, GDPR, not to be subjected to a decision based solely on automated processing - including profiling - which will have legal effect or similarly affect you in a similar manner.

10. Right to complain to a supervisory authority

If you think that the processing of your personal data infringes the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, according to article 77, GDPR. This right of appeal is without prejudice to any other administrative or judicial remedy.

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