Inhalt

Privacy Statement according to the EU General Data Protection Regulation (GDPR)

I. Responsible for data processing

II. Name and address of the data protection officer

III. General information concerning data protection

IV. Provision of the website of the City of Plauen and creation of log files

V. Use of cookies

VI. Web analysis by Matomo

VII. Newsletter

VIII. Contact form and e-mail contact

IX. Registration of appointment scheduling for Resident Registration Office

X. Registration in the association database

XI. Google Maps

XII. YouTube

XIII. Online applications

XIV. Social media buttons

XV. Legitimate rights of the data subject

XVI. Privacy statement for our Facebook presence

I. Responsible for data processing

Responsible according to the general data protection regulation and the national data protection laws as well as other data protection regulations is the

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II. Name and address of the data protection officer

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III. General information concerning data protection

1. Scope of processing of personal data

In principle, we process personal data of our users only in order to provide a functional website incl. our content and services. The processing of personal data of our users takes place only with the consent of the user. Exceptions apply to cases in which prior consent can’t be obtained for existing reasons and the processing of the data is permitted by law.

2.  Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, the legal basis is the article 6, paragraph 1, sentence 1, GDPR.

If the processing of personal data is required to fulfill a contract, this is done on the basis of article 6 (1), sentence 1 regulation b, GDPR. This basis also applies to the processing of personal data for the purpose of implementing pre-contractual measures.

The processing of personal data to fulfill a legal obligation of the City of Plauen is based on the article 6 paragraph 1 p. 1, regulation c, GDPR.

The legal basis for the case where vital interests of the data subject or another natural person require the processing of personal data is article 6 (1), first sentence, regulation d, GDPR.

If the processing is necessary for the protection of a legitimate interest of our authority or of a third party and if the interest, fundamental rights and fundamental freedoms of the data subject do not outweigh the former interest, then article 6 (1) sentence 1, regulation f, GDPR is the legal basis for the processing of personal data.

3. Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, it may be stored if provided by the European or German legislation in EU regulations, laws or other regulations, to which the City of Plauen is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the mentioned standards expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

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IV. Provision of the website of the City of Plauen and creation of log files

1. Description and scope of data processing

Each time our website www.plauen.de is accessed, our system automatically collects data and information from the computer system of your computer. The following data is collected:

  • Name of the server
  • amount of transferred data
  • shortened internet protocol address (anonymized IP address)
  • date and time of access
  • Destination of the request - status of the request
  • Web page from which the user accessed the server
  • used access program (client / web browser)

The data is temporarily stored in the log files of our system. A log file is a file used to record processes running on computers and networks. There is no storage of these data as well as other personal data

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is article 6, paragraph 1, p. 1, regulation f, GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary in order to enable delivery of the website to your computer. For this purpose, your IP address must remain stored for the period of the session.

The storage in log files is done in order to ensure the functionality of the website. In addition, the data is used to improve the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

In the stated purposes, our legitimate interest is the processing of data according to article 6, paragraph 1 sentence 1, regulation f, GDPR.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. When data is collected for providing the website, this is the case when the respective session is completed. The log data of the iKISS web server is automatically deleted after 7 days.

5. Appeal procedures and removal possibility

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. For this reason, you don’t have any contesting options.

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V. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Unless otherwise stated below, the cookies we use are not used for web analysis, tracking or profiling. Each browser provides the possibility to change the acceptance of cookies and to delete received cookies. If the browser refuses to set cookies, it may not be possible to use all the functions of the website.

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VI. Web analysis by Matomo

1. Scope of processing of personal data

On our web sites, we use the open-source software tool Matomo (formerly PIWIK) on our website in order to analyze the surfing behavior of our users. The software sets a cookie on the computer of the users (for cookies see above). If individual pages of our website are accessed, the following data is stored:

  • abbreviated internet protocol address (anonymized IP address)
  • Matomo user ID of the visitor
  • time zone of the visitor
  • date and time of the request
  • geolocation data
  • browser information
  • operating system information
  • information about the device class (desktop, tablet, TV, etc.)
  • information about brand and model of the device
  • URL page title of the request that was retrieved - previous URL that referred to the page retrieved
  • files that were clicked and loaded
  • clicks on links from destinations outside the URL domain - time taken to load and generate the page

The setting of the software ensures that the IP addresses are not completely stored, but two bytes of the IP address are marked (eg 192.168.xxx.xxx). Therefore, an assignment of the reduced IP address to the calling computer is no longer possible.

Here, you can decide whether you agree to the tracking of your visit to this website or not:

2. Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is article 6 (1), sentence 1, regulation f, GDPR.

3. Purpose of the data processing

The processing of the personal data of the users enables us to analyze the surfing behavior of our users. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. This is the reason for our legitimate interest in the processing of the data according to article 6, paragraph 1, sentence 1, regulation f, GDPR. The anonymization of the IP address sufficiently takes into account the users' interest related to the protection of personal data.

4. Period of storage

The data will be deleted as soon as they are no longer needed for our recording purposes.

5. Appeal procedures and removal possibility

Cookies are stored on your computer and transmitted on our side. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website.

We offer our users the option of opting out of the analysis process on our website. In this case, you must follow the appropriate link. This will put another cookie on your system signalizing our system not to store your data. If you delete the respective cookie in the meantime from your own system, you must set the opt-out cookie again.

The statistical recording of your visit is switched off.

We ask for your consent to collect statistical data on the use of our offer.

Only then will your page views be recorded with the help of cookies and stored in an anonymous form.

You can revoke your consent here at any time.

If you agree to statistical collection, please click on the following link:

For more information on the privacy settings of the Matomo software, please visit the following link:

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VII. Newsletter

1. Description and scope of data processing

On our website you can subscribe for a free newsletter. The data from the input mask are transmitted to us when registering for the newsletter.

In addition, the following data is collected upon registration:

  • Your email address,
  • Date and time of registration,
  • Selection of newsletters and category,
  • Cancellation date,
  • Cancellation reason (voluntary),
  • Sending date of the verification e-mail.

For processing of the data, your consent is obtained during the registration process, including reference to this privacy policy.

In the context of data processing for sending newsletters, there is no disclosure of the data to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of your data after subscribing for the newsletter and giving your consent is article 6, paragraph 1, sentence 1, regulation a, GDPR.

3. Purpose of the data processing

The collection of your e-mail address serves to deliver the newsletter. The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Your e-mail address will be saved as long as your subscription to the newsletter is active. The other personal data collected during the registration process will normally be deleted after a period of seven days.

5. Appeal procedures and removal possibility

You can terminate the subscription for the newsletter at any time. For this purpose, there is a link for cancellation in each newsletter. This also allows a revocation of the consent to the storage of the personal data collected during the registration process.

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VIII. Contact form and e-mail contact

1. Description and scope of data processing

Our website provides a contact form, which can be used for electronic contact. If a user selects this option, the data entered in the input mask will be transmitted to us and saved. These data are:

  • Surname*,
  • E-mail*,
  • Message *

* = mandatory field

For the data processing in the context of the sending process, your consent is obtained, including reference to this privacy policy.

The following data may be collected for the contact form for reporting defects (voluntary information):

  • Name,
  • telephone,
  • E-mail,
  • information about the defect,
  • pictures of the defect.

For the processing of the data, reference is made to this data protection declaration during the submission process.

Alternatively, it is possible to contact us via the E-mail address provided. In this case, the user's personal data transmitted with the E-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.


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IX. Registration of appointment scheduling for Resident Registration Office

1. Description and scope of data processing

On our website, we provide the opportunity to register by providing personal information. The data is entered into an input mask, transmitted to us and stored.

At the moment of registration, the following data will be stored:

  • the IP address of the user,
  • date and time of registration.

In addition, depending on the purpose of the registration, the following data will be collected and stored:

  • date and time of the appointment*
  • name*
  • queue number*
  • E-mail

* = mandatory fields

As part of the registration process, your consent to the processing of this data will be obtained.

2. Legal basis for data processing

Legal basis for the processing of the data is in the existence of the consent of the user conforme article 6, paragraph 1, sentence 1, regulation a, GDPR.

If the registration serves the fulfillment of a contract, of which the user is a party, or the implementation of pre-contractual measures, then additional legal basis for the processing of the data is article 6 (1), sentence 1, regulation b, GDPR.

3. Purpose of the data processing

User registration is required for the provision of certain content and services on our website.

4. Period of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. This is the case for the data collected during the registration process when the registration on our website is canceled or modified.

The data will be deleted after one month.

5. Appeal procedures and removal possibility

As a user, you have the option of cancelling the registration at any time. You can change the data stored at any time.

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X. Registrierung Vereinsdatenbank

1. Description and scope of data processing

On our website we offer you the possibility to register as an association by providing personal data. The data is entered into an input mask, transmitted to us and stored.

At the moment of registration, the following data will be stored:

  • the IP address of the user,
  • date and time of registration.

In addition, the following data will be collected and stored:

  • Club name *
  • Zip code*
  • City *
  • Chairman *
  • User name*
  • Password*
  • Phone *
  • Fax
  • Website
  • E-mail
  • Type of association *
  • Details about the association
  • Image files

* = mandatory field

2. Legal basis for data processing

Legal basis for the processing of the data is in the existence of the consent of the user conforme article 6, paragraph 1, sentence 1, regulation a, GDPR.

If the registration serves the fulfillment of a contract, of which the user is a party, or the implementation of pre-contractual measures, then additional legal basis for the processing of the data is article 6 (1), sentence 1, regulation b, GDPR.

3. Purpose of the data processing

User registration is required for the provision of certain content and services on our website.

4. Period of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for the data collected during the registration process when the registration on our website is canceled or modified.

The deletion can be carried out by the registrar of the association. To do this, simply carry out the deletion via the update link.

5. Appeal procedures and removal possibility

As a user, you have the option of cancelling the registration at any time. You can change the data stored at any time.A change of data is possible via the input mask of the update link (will be sent by e-mail).

A change of the data is possible via the input mask of the update link (will be sent by e-mail). Deletion can be carried out by the registrar of the association. To do so, simply carry out the deletion via the update link.

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XI. Google Maps

Our website uses the map service Google Maps. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server and stored there. The City of Plauen has no influence on this data transmission.

The use of Google Maps takes place in the interests of easy “findability” of the sites we have indicated on the website. This is a legitimate interest within the meaning of article 6 (1), sentence 1, regulation f, GDPR.

For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

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XII. YouTube

We have integrated YouTube components on our website. YouTube is an Internet video portal that allows you to set video clips for free and to view, rate and comment on these video clips for free. YouTube allows the publication of all types of videos, so you can access complete movies and TV shows as well as music videos, trailers or user-made videos on the Internet portal.

Each time you visit any of the pages on our website that includes a YouTube component (YouTube video), your YouTube browser automatically causes your Internet browser to download a presentation of the corresponding YouTube component. If you're logged in to YouTube at the same time, by visiting a subpage that contains a YouTube video, YouTube recognizes which specific bottom of our website you're visiting, regardless of whether you click on a YouTube video or not.

If you do not want to provide this information to YouTube and Google, you can prevent it from being logged out of your YouTube account before visiting our website.

More information about YouTube is available at https://www.youtube.com/yt/about/en/.

YouTube's privacy policy, available at https://www.google.com/intl/en/policies/privacy/ , identifies the collection, processing and use of personally identifiable information by YouTube and Google.

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XIII. Online applications

On the website of the City of Plauen you can handle various administrative procedures online. To a varying degree, personal data are requested which are necessary for processing the respective application.

We will process all personal data provided by you only for the stated purpose and store it only for the period of statutory storage requirements.


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XIV. Social media buttons

We offer so-called social media buttons for sharing the content of our online offers via social networks. For this purpose, we use the "c't Shariff" solution developed by c't magazine, which provides social media buttons in compliance with data protection regulations.

The buttons offered directly by the operators of social networks, inadmissibly transmit personal data such as the IP address or entire cookies already when loading a website on which they are integrated, and thus pass on precise information about your surfing behavior to the social services without being asked. To do this, you do not have to be logged in or a member of the respective network.

In contrast, a Shariff button establishes direct contact between the social network and the visitor only when the visitor actively clicks on the Share button. Shariff thus prevents you from leaving a digital trail on every page you visit and improves data protection. By using Shariff, we can protect your personal data and still integrate social sharing buttons. For more information on c't Shariff, please visit https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.

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XV. Legitimate rights of the data subject

If your personal data are processed, you are the “data subject” within the meaning of the GDPR and you have the following rights towards the City of Plauen:

1. Right to information

According to article 15, GDPR, you have the right to request information from the City of Plauen as to whether personal data concerning you is processed by us.

Your right of access may be limited in case that it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistical purposes, and that the restriction is necessary for the performance of research or statistical purposes.

2. Right to rectification

According to article 16, GDPR, you have the right to rectify and / or complete towards the City of Plauen, if the processed personal data concerning you is incorrect or incomplete. The City of Plauen must make the correction immediately.

Its right to rectification may be limited to the extent that it is likely to render impossible or seriously impaired the achievement of scientific or historical research or statistical purposes and that the restriction is necessary for the performance of research or statistical purposes.

3. Right to deletion

Under the conditions of article 17, GDPR, you can demand from the City of Plauen that your personal data is deleted.

If the city of Plauen has made public the personal data relating to you and is obliged to delete it in accordance with article 17 (1), GDPR, the city will take appropriate measures, including technical ones, for data processing, taking into account the available technology and implementation costs to inform those who process the personal data that you, as the data subject, have requested the deletion of all links to such personal data or copies or replications of such personal data.

4. Right to restriction of processing

Under the conditions of article 18, GDPR, you may request the restriction of the processing of your personal data.

Your right to restriction of processing may be limited in case that it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistics, and that the restriction is necessary for the performance of research or statistical purposes.

5. Right to information

If you have asserted the right of rectification, deletion or limitation of the data processing towards the City of Plauen, it is obligated in terms of article 19, GDPR to inform all recipients to whom your personal data disclosed, about this correction or deletion of the data or restriction of processing unless it proves impossible or involves disproportionate effort.

You have a right to be informed about these recipients by the City of Plauen.

6. Right to Data Portability

According to article 20, GDPR, you have the right to receive the personal data that you have provided to the City of Plauen in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person in charge without interference from the City of Plauen, provided that

  • the processing is based on a consent according to article 6, paragraph 1, sentence 1, regulation a, GDPR or article 9 (2), regulation a, GDPR or on a contract according article 6, paragraph 1, sentence 1, regulation b, GDPR and
  • the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data are transmitted directly from one person responsible to another person responsible, as far as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the City of Plauen.

7. Right of objection

According to article 21, GDPR, you have the right of objection at any time, for reasons arising from your particular situation, against the processing of your personal data, according to article 6 (1), sentence 1, regulation e, GDPR (data processing in the public interest) and article 6, paragraph 1, p. 1, regulation f, GDPR (data processing on the basis of a balance of interests). If you object, the City of Plauen will no longer process your personal data unless it can prove compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Your right of objection may be limited if it is likely to render impossible or seriously affect the achievement of scientific or historical research or statistical purposes, and that the restriction is necessary for the performance of research or statistical purposes.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation

9. Automated decision on a case-by-case basis, including profiling

You have the right, under the conditions of article 22, GDPR, not to be subjected to a decision based solely on automated processing - including profiling - which will have legal effect or similarly affect you in a similar manner.

10. Right to complain to a supervisory authority

If you think that the processing of your personal data infringes the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, according to article 77, GDPR. This right of appeal is without prejudice to any other administrative or judicial remedy.

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XVI. Privacy statement for our Facebook presence

For the information service offered here, we use the technical platform and services of Facebook (provider Europe: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland). We would like to point out that when using our Facebook page and its functions, Facebook collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used by Facebook to provide us, as the operator of the Facebook page, with anonymized statistical information about the use of our Facebook page. The legal basis for this processing is our legitimate interest justified by the above-mentioned purpose in accordance with article 6, paragraph 1, sentence 1, regulation f, GDPR. Facebook provides more detailed information under the following link: https://de-de.facebook.com/help/pages/insights.

The data collected about you in this context is processed by Facebook and may be transferred to countries outside the European Union. Which information are received and how it is used, Facebook describes in its privacy policy ("Data Policy"). There you will also find information on the settings options for advertisements (https://www.facebook.com/ads/about/?entry_product=ad_preferences). Facebook's privacy policy is available at the following link: https://de.facebook.com/about/privacy

If you are currently logged in to Facebook as a user, there is a cookie with your Facebook ID on your end device. This enables Facebook to track that you have visited our Facebook page and how you have used it. This also applies to all other Facebook pages. Facebook buttons embedded in websites also enable Facebook to record your visits to these websites and assign them to your Facebook profile. This data can be used to offer content or advertising tailored to you. If you wish to avoid this, you should log out of Facebook or deactivate the "stay logged in" function as well as delete the cookies present on your device and close and restart your browser. This will delete Facebook information that can directly identify you. This allows you to use our Facebook page without revealing your Facebook identifier. When you access interactive features of the page (Like, Comment, Share, Message, etc.), a Facebook login screen will appear. After any login, you will again be recognizable to Facebook as an identifiable user.

Information on the use of cookies and on how you can manage or delete information about you held by Facebook can be found at https://www.facebook.com/policies/cookies/

or at https://de-de.facebook.com/about/privacy

Another option for deactivating and (re-)activating Facebook cookies is offered by the following preference managers:

You can also prevent tracking on mobile devices by selecting "Reset Advertising ID" or "Reset Ad ID" in the "Settings" menu area of your device. The advertising ID is linked to your user account, i.e. it applies to every device with which you log in to Google or Apple, for example.